Frequently Asked Questions
Everything you need to know about shopping with Brie.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping may take 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Simply visit our returns portal to start the process.
What payment methods do you accept?
Brie accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We partner with certified manufacturers who prioritize fair labor practices and utilize high-quality, eco-friendly fabrics.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.